Definitions
Your Name: (“You” or the "Client")
Coach Name: Pamella Pritchard (the “Coach”)
Company Name: CV Secrets Ltd (the “Company”) trading as Coaching with Pamella
The Program: As granted, if any : Birthday Special (the “Program”)
Fees: £343.43
Session(s): 120 minutes. 1 week email support business days Monday - Friday.
Program(s): None
Schedule: As agreed with Pamella
Brief and Fee Structure
2.1. The session will be up to 120 minutes, additional time is discretionary.
2.2. The Session will be conducted over zoom unless otherwise agreed.
2.3. The Client will also receive in between session support via email at hello@coachingwithpamella.com as required.
The Company’s Commitment:
3.1 The Company will provide the coaching Sessions through the Coach.
3.2 The Company will provide coaching that is a professional client relationship designed to facilitate the creation and development of personal, professional, career or business goals and to develop and carry out a plan for moving towards those goals.
3.3 E-mails are welcome after the session if you would like to share a success, have questions or challenges anytime. Responses from the Coach will be provided between 10am - 5pm Australia Brisbane time, Monday to Friday and are discretionary.
Your Commitment:
4.1 You agree to pay the Company the Fees as set out in this Agreement 14 days prior to the first session where applicable. If the first session is less than 14 days payment is due immediately.
4.2 You agree to zoom, call or meet the Coach at the specified times.
4.3 You agree to be honest and open, to believe in yourself and to adopt a more enthusiastic and positive outlook on life from this moment onwards. You are truly committed to change and agree to take responsibility for your life, choices and actions.
4.4 It is the client's responsibility to schedule their session after purchase. If the session is not scheduled within 1 calendar month of purchase the session is considered as terminated and no refund is due.
Coaching:
5.1 You enter into this Agreement with the full understanding that You are solely responsible for creating your own results. You understand that achieving your goals (in whole or part) cannot be guaranteed and no warranties are given.
5.2 You are aware that coaching is not counselling, psychotherapy, psychoanalysis or any other form of mental health care treatment or therapy, nor is it to be used as a substitute for professional advice by legal, medical, financial, business or other qualified professionals.
5.3 If appropriate, You will seek independent professional guidance in the areas indicated in 5.2 and You understand that all decisions and actions in these areas are Your sole responsibility.
Your Agenda:
6.1 The Session agenda belongs to You. If the Session is not heading in the direction you would like, if the Coach ever says anything you don’t feel comfortable with or if You have a concern with the way the Sessions are proceeding You will let the Coach know immediately.
Ethics and Confidentiality:
7.1 The Company follows the coaching ethics supplied in the Program.
7.2 Any notes the Coach makes during the Session or about You are kept confidential.
7.3 The Coach will not use or disclose the information You share with them during Your Sessions except as authorized by You or as required by law.
7.4 You understand that on occasion the Company may anonymously share screenshots or generalized information for testimonials, training or consultation purposes. Your identity and any information that could lead to Your identification will remain entirely confidential.
Admin:
8.1 The Session may be refused if payment has not been made as required by this Agreement.
8.2 Sessions that are missed cannot be rescheduled.
8.3 If You are late for a Session, the Session will complete at the scheduled time.
Termination:
9.1 You or the Company may cancel this Agreement in writing (by email or letter), giving at least 2 clear days' notice.
9.2 In the unlikely event that this Agreement is cancelled by the Coach before all the Sessions You have paid for have been provided the Company will refund you for any Sessions you have paid for but which the Company has not provided at a prorated rate.
9.3 Upon termination of this Agreement the Company shall immediately cease to be liable to You in respect of the coaching Sessions.
9.4 Termination of this agreement will include termination of the access to the Program.
9.5 Termination by the Client is non-refundable.
9.6 It is the client's responsibility to schedule their session after purchase. If the session is not scheduled within 1 calendar month of purchase the session is considered as terminated and no refund is due.
General:
10.1 In the event of You choosing to feel mental, physical or emotional distress (or related ailment or condition) which You believe to be related either directly or indirectly to the coaching Sessions You will not hold the Company liable for any loss or cost incurred by you (or any person related to you). You will indemnify the Company in the event of any such claim.
10.2 Except as expressly set out in this Agreement the Company will have no liability to You. This Agreement reflects the entire agreement and understanding between You and the Company regarding the matters in this Agreement.
Intellectual Property
11.1 The Company retains all ownership rights to the materials provided during your participation in the Program. The copyrighted and original materials you are provided are for your individual use only and with a single-user license.
11.2 You are not authorised to share, copy, distribute, or otherwise disseminate any materials received from me electronically or otherwise without my prior written consent.
11.3 All intellectual property, including the copyrighted Program materials, shall remain the sole property of The Company and no license to sell or distribute my materials is granted or implied. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial or personal purposes, any portion of the Program, including any of the Program materials.
Disclaimer
12.1 Although The Company makes every effort to accurately represent The Coach and The Program, the Company makes no assurance, representation or promise regarding future earnings or income or revenue or career change or that Client will make any specific amount of money, or any money at all, or that Client will not lose money.
12.2 The Company does not guarantee that any employer will ask for Your information, or will interview or hire You.
12.3 The Company does not promise or guarantee that You will secure a new job or career change.
12.4 There is no assurance that any prior success or past results regarding job change, career change, earnings or income may be an indication of Your future success or results.
12.5 Statements or examples of actual earnings, new business or clients secured or career change that is attributed to a specified individual or business are true and correct, and we will verify them upon request and also provide statements of expected typical results; however, these statements or examples should not be viewed as promises or guarantees of earnings or income. Earnings and income potential are affected by a number of factors over which The Company has no control, including but not limited to Your financial condition, talent, skills, level of effort, motivation, past experience and education, Your competition, and changes within the market.
12.6 For the foregoing reasons, You agree that The Company is not responsible for any decision You may make regarding any information presented to You via our website, marketing or via the Coach or Program.
12.7 You understand that because of the nature of The Program and its extent, the results experienced by each client may significantly vary.
12.8 You accept and agree that You are 100% responsible for Your progress and results from The Program. Company makes no representations, warranties or guarantees verbally or in writing.
12.9 The Company is not an employee, agent, lawyer, doctor, manager, therapist, public relations, business manager, financial analyst, marketing manager, psychotherapist, therapist or accountant to You.
Additional Notes - For the coaching to be as successful as possible:
Your intent to change and desire for change will be serious.
You will make every effort to ensure You are at your peak mental, physical and emotional state for each Session. You are ready to work and receive feedback. You are willing to try new ways of learning, be honest and open, keep to your commitments and inform your coach immediately when things are not working for you.
You are willing to explore, challenge and change thoughts, feelings and actions that you recognise as self-defeating.
You understand your coach will be focused on you and your best interests as a whole, not just your goals.
You are willing to give the coach the benefit of the doubt and wholeheartedly try new concepts or different ways of doing/approaching things.
You recognise the value and worth of yourself and the investment you are making in your personal development.
You understand the need to plan the relationship ending in advance to allow for a degree of closure and wrap-up.
You: (signed)
Date:
I have read all pages and I confirm my understanding of this agreement and agree to the terms by ticking the box.
The Company
Business Name: CV Secrets Ltd. Coach signs here: Pamella Pritchard
Date: 13th August 2022 (Authorized Signatory)